Hexpose IT Concierge Factory can provide your business with Managed IT services, that directly reinforce your strategy and empower your team with customized support designed around your environment. We understand your customers, processes, and technologies are strategic assets which help serve your customers and deliver objectives.
When your clients need to have a reliable response that guarantees the best customer service, having the right IT support is crucial to success. We help your businesses improve the capabilities of their people, processes, and technologies, reducing IT costs and complexity.
Our IT support services will help you reduce the staffing cost.
We will improve the in-house expertise and technical skills.
We will empower your organization and in-house capabilities.
We will relieve your shortages and IT recruitment process.
We will increase staff productivity.
We will deploy the latest technology.
We will add value to your services.
We will implement a proactive approach over break/fix maintenance.
We will respond and contribute to your risk management strategy.
You'll be able to focus on your business and we will help you succeed along the way.
IT Concierge Factory
- A centralized physical IT desk station on premises.
- Integration of our tier module support in coordination with your IT department
- 2 physical visits a week.
- On call/On email response during business hours.
- Purchasing and procurement of IT equipment
- A contact database for all technical related services and requests
- Inventory management and asset monitoring
- Reinforcement and implementation of your IT department protocols
- Manage IT Infrastructure in coordination with your IT department
- Network topology, mapping, and cable management.
- Utility monitoring system to reduce cost and improve operation.
- An instructional customized IT knowledge base for employees.
- Supervisor monthly check on strategies and ongoing IT support service
- A monthly training program in coordination with your IT department
- Detailed equipment cleanup and physical appearance monthly evaluation.
Los Angeles, Ca
San Diego, Ca
Bonner Springs, KS
Kansas City, KS