Hexpose IT Concierge on Site can provide your business with Managed IT service desk support. We understand your customers, processes, and technologies are strategic assets which help serve your customers and deliver objectives.
When your clients need to have a reliable response that guarantees the best customer service, having the right IT service desk is crucial to success. We help your businesses improve the capabilities of their people, processes, and technologies, reducing IT costs and complexity.
Our IT support services will help you reduce the cost of staff.
We will improve the in-house expertise and technical skills.
We will empower your organization and in-house capabilities.
We will relieve your shrotages and IT recruitment process.
We will increase staff productivity.
We will deploy latest technology.
We will add value to your services.
We will implement a proactive approach over break/fix maintaince.
We will respond and contribute to your risk management strategy.
You'll be able to focus on your business and we will help you succed along the way.
IT Concierge Hospitality
- A centralized physical IT desk station on premises.
A dedicated IT support agent on duty.
Purchasing and procurement of IT equipment
A contact database for all technical related services and requests
Inventory management and asset monitoring
Reinforcement and implementation of your IT department protocols
Manage IT Infrastructure in coordination with your IT department
Network topology, mapping and cable management.
Utility monitoring system to reduce cost and improve operation.
An instructional customized IT knowledge base for employees.
Supervisor monthly check on strategies and ongoing IT support service
Monthly training program in coordination with your IT department
Detailed equipment cleanup and physical appearance monthly evaluation.
Los Angeles, Ca
San Diego, Ca
Bonner Springs, KS
Kansas City, KS